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Posted in industry | music on June 18, 2007
"Promoters finding ways to sidestep Ticketmaster"
Bonnaroo concertgoers watching the White Stripes (CRED)

The big news for frustrated consumers is that a major change could be in the works: The concert industry has been buzzing for months that Live Nation may begin selling tickets for all of its concerts itself. It is currently Ticketmaster's single largest client, but that contract expires next year, and Live Nation owns a stake in two major independent companies, Next Ticketing and MusicToday.com, which both rival Ticketmaster's capabilities for selling tickets online.More Bonnaroo pictures HERE and HEREIf Live Nation cuts Ticketmaster out of the transaction and sells tickets direct to concertgoers, industry experts say that it will be able to keep more of the ticketing revenue for itself -- and hopefully reduce service fees for concertgoers.
"We're in the midst of talking through next steps with Ticketmaster," Vlautin said, "so it wouldn't be appropriate for me to comment on that." [Chicago Sun Times]
Posted on June 18, 2007 9:08 PM
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Comments (11)
why does not using ticketmaster equal less fees?
what's to say that live nation doesn't just keep the fees for itself?
Posted by pers | June 18, 2007 10:30 PM
i've used musictoday for tickets a lot and they are more expensive than ticketmaster and less reliable. their fees are about the same as ticketmaster but they do not allow you to print your own tickets or use the cheaper standard mail shipping options like ticketmaster. here's the fees from a pair of recent $30 tix i bought for highline ballroom:
Total Service Fee: 10.40 (USD)
Total Delivery Cost: 3.50 (USD)
Total Ticket Cost: 73.90 (USD)
Posted by J$ | June 18, 2007 11:46 PM
They will keep all the money themselves and charge the same as what ticketmaster charges now.
Posted by Anonymous | June 18, 2007 11:57 PM
I hate nazimaster! Especially for online b.s. charges like processing fee?? Are you kidding me? Isn't it supposed to be cheaper if you buy stuff online? Isn't 11 of my dollares PER ticket enough? And then add the facility fee, Mailing fee, and the sunny day fee and any other crapola fee they wish?? It's sooooo ridiculous. At least Pearl Jam tried to take them down in the early 90's but the "Machine" just greased too many senators with our hard earned money.
Thanks 4 nothing Nazimaster.
Thanx I feel slightly better.
Posted by Rock | June 19, 2007 12:08 AM
I've always wondered... what ARE Ticketmaster's expenses?
I mean, I understand that there might have been a market for their services back in the day, before the internet... but today, there is absolutely no reason for ticketmaster to exist, let alone for it to charge the fees that it does.
Posted by schmod | June 19, 2007 4:08 AM
When you buy tickets from Ticketmaster, you are not only paying their fees but any fees that the venue and/or concert promoter has set. Sure, Ticketmaster takes every dime of that "processing fee" or "conveinence fee" but the Facility fee and anything else tacked on comes straight from the venue.
That said, Ticketmaster still blows because they've made it difficult for venues to not use their services. Selling tickets and collecting those fees online is Ticketmaster's big business. They've set up the model that all other ticketing compannies follow now- say you collected just $2 for every ticket sold through your online ticketing service and you sold 5,000 tickets a day. That's $10,000 in one day- times 365. Big business. And Ticketmaster charges up to what? $11 per ticket now. Totally ridiculous.
Posted by j.hustle | June 19, 2007 8:21 AM
i HATE having to use Ticketmaster, but my experiences with MusicToday have been preety nasty. Tickets sent out really late or not at all...nasty phone support..
Would love to see any alternative to TM pop up, but unless Live Nation revamps their outlets, it looks like it'll be more of the same nonsense.
Anyone try the Knitting Factory's new tickets-by-text service yet?
Posted by Bob F. | June 19, 2007 8:36 AM
Come on, who actually thinks Livenation would actually LOWER ticket prices? You realize if Livenation started selling tix for shows they promote at, say Irving Plaza, you're not going to see lower-priced tix for the same shows from Ticketmaster or anyone else. In reality Livenation can get away with raising ticket prices (through "fees"), making a bigger profit in the end. Their investors would be happy!
Posted by Marlon | June 19, 2007 9:17 AM
So long as they keep selling tickets at the box office, I don't really care either way.
Posted by Anonymous | June 19, 2007 12:32 PM
theoretically, they could charge lower service fees. Like on the recent Barry Manilow shows promoted by Bowery Presents at madison square garden, there were ticketmaster fees charged. The choice to use ticketmaster is up to the venue not necessarily the promoter. There were fees charged on the Barry Manilow show promoted by bowery presents at msg. And meat loaf too also promoted by bowery presents. Gosh, those indie promoters get some cool shows!
Posted by bowerypresentsmeatloaf | June 19, 2007 3:41 PM
Musictoday's customer service is pretty awful. I'd rather pay the extra $$ to make sure my tix get to me. And now that they are a part of Live Nation, I'm officially disgusted. I've had a good experience with that company DucatKing. I bought tickets for Wolf Parade and Shins shows and got them fine and the charges were reasonable. Go indie!
Posted by George H. | June 21, 2007 5:58 PM