Posted in music | technology on January 31, 2013

This is the new thing...
no more capcha

The world's largest online ticket retailer is to stop requiring users to enter hard-to-read words in order to prove they are human.

Captcha - which asks users to type in words to prove they are not robots trying to cheat the system - is used on many sites.

But Ticketmaster has moved to ditch it in favour of a simpler system.

It means users will write phrases, such as "freezing temperatures", rather than, for example, "tormentis harlory".

Captcha stands for Completely Automated Public Turing test to tell Computers and Humans Apart, and was first developed at Carnegie Mellon university in 2000.

For sites such as Ticketmaster, Captcha is used to make sure robots are not used to buy up tickets automatically. [BBC]

Ticketmaster's new system was developed by a company called Solve Media. That's a picture of it above.. "During the purchase process, fans will be presented with phrases, questions or ads from Solve Media instead of the normal, hard to read mix of characters that needed to be deciphered before proceeding with the transaction. This new solution is proven to be a much better user experience and effective at keeping BOTS out of the buying process."

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Comments (56)

I've seen this for a few shows already. Very biased against very stupid people.

Posted by Anonymous | January 31, 2013 9:54 AM

Why is hummus not on their list of choices? I hate the new system already.

Posted by Anonymous | January 31, 2013 9:54 AM

We don't want stupid people at our shows anyway.

Posted by Anonymous | January 31, 2013 9:55 AM

"Describe this brand with any word"

I always use 'crunchy'.

Posted by Anonymous | January 31, 2013 9:56 AM

"Very biased against very stupid people."

It's true.

Posted by Anonymous | January 31, 2013 10:05 AM

So, essentially they're sharing ad revenue with Solve Media for another version of a captcha. Nothing really different.

Posted by Anonymous | January 31, 2013 10:06 AM

Soylent green is people.........IT'S PEOPLE!!!!!!!!

Posted by Anonymous | January 31, 2013 10:08 AM

very different because these are actually legible.

Posted by Anonymous | January 31, 2013 10:08 AM

The hummus joke was good, 9:54. Nice one.

Posted by Anonymous | January 31, 2013 10:09 AM

I think it'll make it harder to get tickets. Before it was just read the text and type as fast as you can, now it's read a question, click a drop down, think about which choice is right, click that.

Posted by Anonymous | January 31, 2013 10:10 AM

Yeah, a bot can figure out how to buy all of the seats for LCD at MSG, but it can't figure out what a vegetarian eats.

Posted by Anonymous | January 31, 2013 10:11 AM

The rent is too damn high...in Brooklyn

Posted by Anonymous | January 31, 2013 10:12 AM

I can see some young bloods not knowing what Soylent Green is and getting this wrong.

Posted by Anonymous | January 31, 2013 10:14 AM

bots can do this too

Posted by Anonymous | January 31, 2013 10:16 AM

at least this will spare us from a large hs and college population

Posted by Anonymous | January 31, 2013 10:16 AM

Had this come up a few times for me. Sometimes I submit the phrase correctly and submit it but then it reverts back to the old CAPTCHA system and I lose precious time. Has this happened to anyone else?

Posted by Anonymous | January 31, 2013 10:19 AM

how will this affect the next Hundred Waters concert?

Posted by Anonymous | January 31, 2013 10:23 AM

10:19 -- No, it has never happened to anyone else. FUCK YOU.

Posted by Anonymous | January 31, 2013 10:24 AM

how about authenticated accounts?

Posted by Anonymous | January 31, 2013 10:27 AM

If ticketmaster had a clue, they would let you submit a capthca ahead of time, if you log in to the site with your user account. Then once you're authenticated and have passed the captcha challenge, you should be able to bypass that step during the ticket purchase process. I don't understand why they don't do that, guess it makes too much sense.

I would be happy to sell them this idea and collect consulting fees for half of what they just paid to Solve Media.

Posted by p. | January 31, 2013 10:30 AM

Immediately, I thought, "what's the catch"?, before reading this. Or rather "what are the catches?". Anyone else?

Posted by Anonymous | January 31, 2013 10:48 AM

10:10- I weep for you.

Posted by Anonymous | January 31, 2013 10:49 AM

Wasn't there talk a few years ago of Ticketmaster eliminating thier "convenience fees"? When the fuck is that supposed to happen? I just paid $27 in fees for 3 Black Angels tickets....fuckers!!!

Posted by Anonymous | January 31, 2013 10:49 AM

Before you are allowed to purchase tickets to a show you should have to pass a test made up of questions about the band (song titles, albums, dates, members, etc.) This way only TRUE fans would get the tickets.

Posted by Anonymous | January 31, 2013 10:49 AM

They don't want bots to buy up all the tickets before the Ticketmaster-partnered scalpers are able to get them.

Posted by Anonymous | January 31, 2013 11:02 AM

Guys why not just accept the fact that you'll never get good tickets to any of the shitty bands you like & you're going to end up on stubhub paying max value

Posted by Ticket Scalper | January 31, 2013 11:28 AM

Ticketmaster is the worst online experience. How hard is it to update whether a show is sold out or not? Seriously, I hate that site with a passion. Shame on venues for not working out their own ticketing system or going with Brown Paper Tickets or an alternative.

Posted by Anonymous | January 31, 2013 11:34 AM

10:49-BRILLIANT!!!! im sure the artists tryin to get 100 people to their bowery shows would love that idea

Posted by Anonymous | January 31, 2013 11:36 AM

You buy concert tickets through Ticketmaster (you're gay.)

Posted by Anonymous | January 31, 2013 11:40 AM

10:49, no one wants to do that. Everyone, including the band makes money from scalping. As long as idiots are willing to pay top dollar for good seats, scalping will exist, and no one in the industry really gives a shit about making "true fans" happy.

Posted by Anonymous | January 31, 2013 11:45 AM

^ How exactly do bands make money off scalping?

Posted by Anonymous | January 31, 2013 12:03 PM

wait, the answer isn't bacon?

Posted by Anonymous | January 31, 2013 12:10 PM

and the war with the robots was finally won.

Posted by Anonymous | January 31, 2013 12:16 PM

"and the war with the robots was finally won."

Sure, just go ahead and taunt Skynet.

Posted by Anonymous | January 31, 2013 12:20 PM

bands make $ off scalping bc the venues are complicit and pass them a portion of the pie, also, the people who buy scalped tix are generally wealthier and will buy more merch at the show to impress people

Posted by Anonymous | January 31, 2013 12:22 PM

What does a vagitarian eat?

Posted by Anonymous | January 31, 2013 1:06 PM

Seriously what's a Soylent Green?

Posted by Anonymous | January 31, 2013 1:21 PM

vAgitarians eat vag
vEgetarians eat veggies

Posted by Anonymous | January 31, 2013 1:35 PM

Not sure if trolling, but here ya go: it's a movie with Charlton Heston about Earth being very overpopulated and everyone eats a product called 'Soylent Green' - nobody knows what it actually is, but everyone eats it. The film ends with Heston finding out what it is actually made of, won't spoil it, but the phrase is well known and has entered the pop culture lexicon.

Posted by Anonymous | January 31, 2013 1:36 PM

12:03 they make money from scalping because scalpers buy tickets lol

Posted by Anonymous | January 31, 2013 1:38 PM

The mobile app has no captcha or silly riddles. iPhone FTW.

Posted by Doc | January 31, 2013 1:46 PM

"What does a vagitarian eat?"

Their mom.

Posted by Anonymous | January 31, 2013 2:26 PM

12:03 the act is often in on it and scalping tickets as well. This was proven true in a recent legal case where they had to show what tickets went where in one of those instant sell outs that showed up on stubhub right after.

It's become clear that acts have some knowledge of this when Bowery Presents does it 'for' them. I wonder when James Murphy will be outed for his lying/complicity in the LCD MSG sellout?

Posted by Anonymous | January 31, 2013 2:58 PM

Bands also make money from scalping because a decent portion of tickets remain unsold. The only problems are when a band fucks their fans over by deliberately playing too small of a venue, to create the media shit show from a ticket shortage.

Posted by Anonymous | January 31, 2013 2:59 PM

259 are you saying Radiohead playing Roseland last year was all about $$$?!

Posted by Anonymous | January 31, 2013 3:13 PM

I remember a legendary CAPTCHA code I recieved one day when buying tickets for animal collective. The words were "pita triangle".
It was amazing.

Posted by Anonymous | January 31, 2013 4:05 PM

I've read that half of the captcha two word codes is actually not part of the code and is a scanned word from a book and by typing it you are helping digitize a book. Somebody proposed people replace that word with the n word everytime as an F you.

Posted by Anonymous | January 31, 2013 4:18 PM

I just used the new new system, and the question I was asked was:

What dance move is enhanced when eating Phyto-Nutrient rich Hummus?
1. The Twist
2. The Watusi
3. The Roger Rabbit
4. The Hip Thrust
5. The Jitterbug

Posted by Anonymous | January 31, 2013 4:21 PM

Bands make money from scalping through selling the tickets they are alloted a percentage of on StubHub. I actually applaud any artists that do this - they should reap some benefits of their own popularity and if a fan is willing to pay top dollar for a scalped ticket and that money goes to the artist, then win win

Posted by Anonymous | January 31, 2013 8:52 PM

ADVERTIZING

Posted by chad | February 1, 2013 8:03 AM

The rent is too damn high...in Brooklyn

Posted by Free E3lanat | February 4, 2013 4:13 PM

the Illuminati use CAPTCHA to invent new words and con people into typing them.

Posted by Beyonce | February 4, 2013 4:42 PM

Captcha drives me nuts. Horray for tickemasters for taking initiative!

Posted by Nick | February 19, 2013 12:18 AM

blood from a stone. breakdown's the only original band of the bunch, and they peaked in 1989. judge is the definition of derivative. somehow old dudes still get hard for this. and the kids think they're actually witnessing something. are the new hardcore bands so awful that all these old bands need to continually embarrass themselves because they fill venues for nostalgia shows?

Posted by two way radios | March 8, 2013 1:00 AM

ull like it.. if u hate ticketmaster :D The Walking Dead - Ticketmaster Apocalypse - http://www.fanarchist.com/blog/the-walking-dead-ticketmaster-apocalypse/

Posted by The Fanarchist | June 14, 2013 5:14 AM

One Word - RESPECT!

Posted by Lear | September 15, 2014 1:58 PM

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