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photo by Daniel Zetterstrom

Coachella offers free identity protection services to users after hacking

photo by Daniel Zetterstrom
photo by Daniel Zetterstrom

In the beginning of March, Goldenvoice confirmed that Coachella’s website was hacked and user information like usernames, first and last names, shipping addresses, email addresses, phone numbers, and dates of birth (but not passwords or financial information) had been illegally accessed by third parties. Today Goldenvoice addressed the hack in a notice of data breach on their site.

This incident relates to the unauthorized and illegal acquisition, by criminal hackers, of certain information collected at the Coachella and Stagecoach festivals and through the Coachella.com and Stagecoachfestival.com websites. The criminal hackers are believed to have accessed this information during the period of September 2016 to February 2017. As soon as we became aware of the security incident, we immediately opened an investigation, notified law enforcement and engaged a leading forensic IT firm. Shortly thereafter, the security vulnerability was remediated and the security incident has been fully contained.

In response to the hack, Goldenvoice is offering a free year of identity protection services to users who may have been impacted.

Certain individuals may be eligible to receive identity protection services from AllClear ID for 12 months at no cost to you. These services include AllClear Identity Repair and AllClear Credit Monitoring. Only individuals with a driver’s license or other form of ID in our database are eligible to receive these services at no cost. If you believe you are eligible, please call 1-855-263-7376 to learn more, and to enroll.

Weekend 1 of Coachella happens in Indio, CA April 14-16. Beyonce is out, Lady Gaga is in, and Downtown Boys, D.R.A.M., and Shannon and The Clams are among the most recent additions. There are official sideshows happening around the fest too, with Future Islands, New Order, Nicolas Jaar, The Avalanches, and others.