Entries tagged with: scalping
Yesterday (4/24), tickets for the American Football reunion show at NYC's Webster Hall (10/11) went on a BrooklynVegan presale, and as you may know they sold out instantly. People on social media, via email and in the comments were clearly upset and felt like we were trying to screw them over in part because the Ticketweb page was very confusing and only listed the presale with a place to put the password during the time the few tickets were on sale. Before and after the very quick presale, the Ticketweb page said tickets were not on sale yet. For what it's worth, we've since contacted Ticketweb to let them know we don't think their presale process was very clear. We share your frustration, but everyone should realize that if you didn't get a ticket yesterday it was only because they sold out to others before you had a chance, not due to any type of conspiracy.
However, like we said yesterday, MOST of the tickets for the show are actually going on sale during the general sale, which begins at this link today (4/25) at noon (EST). Hopefully it will be easier to get them this time, but act quick. Good luck!
As some people have noted, the tickets are already on StubHub for insane prices. Naturally people are assuming those were the tickets bought during presale. One person said he saw them for $300, another for $222, and others expressed frustration on the StubHub matter as well. At the moment, they're up for around $200. We encourage you to wait for the general sale today at noon, don't buy them on StubHub! (and if you did get tickets during the presale and immediately listed them on StubHub, F you!)!
UPDATE: As of 12:03 PM, American Football is SOLD OUT. Mineral is still not.
Kate Bush's looooong-awaited return to the live stage happens with 22 London shows later this year. They went on sale today, and as you might expect for a legendary artist who hasn't played live in 35 years, they sold out instantly (less than 15 minutes, to be exact). FACT now reports that, as you also may expect, scalpers are already selling them on Viagogo, and most are at prices over £1000.
Arcade Fire posted the above picture with the message: "Brooklyn Friday and Saturday! Dress up and come party with us!"
Who exactly are they talking to though? Tickets for their Brooklyn shows went on sale yesterday, and (not surprisingly), people -- like Gothamist -- are reporting that they're going on eBay and Craigslist for upwards to $500. They're a bit cheaper on StubHub but still around $200. I wonder what their pal/producer James Murphy would have to say about this.
"Shameless scalpers are making big bucks by marking up tickets to a star-studded benefit concert for victims of Hurricane Sandy.Tickets for the 12/12 show went on sale 12/3. If you can't be there, you can watch it live on AMC.
Tickets for the "12-12-12 Concert for Sandy Relief" at Madison Square Garden -- with face values between $150 and $2,500 -- are being resold online for as much as $60,000.
"The scalpers should get their asses handed to them! They should be publicly shamed," said Bill Hind, 44, of Brooklyn, who has volunteered at hard-hit New Dorp Beach, Staten Island, for weeks. "How dare you make money off someone else's misery?"
Michael Sullivan, whose family was displaced from Breezy Point by the storm, was equally disgusted -- yet not surprised the scalpers would try to turn a profit on the backs of Sandy survivors.
"They would sell tickets to their mother's funeral if they could get a deal," Sullivan, 51, said.
Sen. Chuck Schumer (D-N.Y.) sounded the alarm on Thursday.
"I find it appalling that scalpers are trying to profit off this charitable concert," Schumer wrote to StubHub and TicketLiquidator." [Daily News]
A still from 'Louie'
As you may have heard, tickets to Louis CK's upcoming tour -- including the October 24th - 28th dates at the New York City Center -- are being sold exclusively through his website, sidestepping big ticketing agencies to keep prices lower and stamp out scalping. The intial string of NYC shows are sold out but he recently added two more on October 23 and you can still get tickets (early show / late show) to those.
He's been making the rounds on the talk show circuit talking about it, but as to the scalping part of his plan, he wrote in to comedy blog LaughSpin to detail things a little more:
I'm doing 67 shows on this tour and we've sold 135,600 tickets to those shows after one week on sale. In addition to the tour, I'm doing two shows in one city that are on sale through traditional ticketing.*Elsewhere on the web, The AV Club interviewed CK and the whole thing is a great read. But specific to this post, he gives further insight into his decision to do things his way this time:
So as a comparison...
There are 1100 tickets available on stubhub alone for those two traditionally ticketed shows out of 4,400 available (Almost exactly 25%). ** and these shows aren't sold out yet.
There are less than 500 tickets available on all scalper sites (including stubhub) out of the entire 135,600 tickets that have already been sold, from the tour sold exclusively on my site, louisck.com (substantially less than 1%)
So it's working. So far.
Also, we are learning that, of these few tickets being scalped for my tour, some are the same tickets across a bunch of different sites. They are sharing tickets.
Our goal is to get even these 500 or less tickets back into the hands of fans at their original price. How we are doing that is our business that I won't share right now. But so far our plan is working and we have learned a lot. The main message I'd like to convey to ticket-buyers out there is that buying a scalper ticket to one of my shows is a tremendous risk (well, a risk equal to how much you paid for it) [LaughSpin]
AVC: Were excessive service charges on tickets something that had bothered you for a long time?Meanwhile, don't forget that the third season of Louis CK's show, Louie, is currently airing on FX (Thursday's at 10:30 Eastern) and the second episode airs tonight. You can watch a preview for it below.
LCK: Well, obviously the problem of my fans paying too much to see me wasn't a problem when I was struggling. It's a new thing. I don't know. I don't like when I'm prevented from doing things the way I think they should be done. I do something called "recession tipping." I make more than some other people in the world, so if I'm in a restaurant, I tip over 20 percent--I tip more. Because I know that other people can't. Tipping is a thing where you can actually steal money from a waiter; you can just not give them any. A lot of people, when they go out to eat during a recession, they just don't tip, and I'm aware of that. It's just my quiet thing that I do. I'll tip over 20 percent because I can afford it. It's just my own voluntary Buffett Rule. That's all it is. When I negotiate with somebody who I'm working with on a crew, like if I hire a first A.D. or something, the way I work it in my head is, I tell them my economic realities--this is a low-budget show--and then I ask them to tell me how much they want. Say the guy says, "I want $500 an hour." That's not realistic; I'm just making it up. Then I'll say, "Okay, I'll give you $550." You know what I mean? I ask him to think about what he really needs; when he tells me, I give him a little more. It buys me goodwill with this person; I feel good about what I'm paying them. I like to give people a little more than they want, and I like to ask people for a little less than they're willing to give. So when I found that through selling tickets I wasn't able to do this, it was frustrating to me, that I literally couldn't do that the way that I believe it should be done, but just by me. Not by other people. I don't judge anybody else. And I think these ticket services are very well run, they're really smart, they got it all set up. And if I was them I'd do it the same way. Or no I wouldn't. [Laughs.]
AVC: You wouldn't because you're doing it your way. It's different than the way Ticketmaster does things.
LCK: Right. I'm just staying away from criticizing anybody else. The point of it, to me, isn't to stick it to somebody else or out of anger toward something else...
AVC: You're not about sticking it to The Man?
LCK: No. It's really providing an alternative. And there are many theaters that we went to with this ticketing service and my show who said, "We don't want to do it because of our economics." And then we would politely say, "Thanks anyway," and keep looking in every city until we could find a place that could accommodate us. That it didn't hurt them, that they didn't have a conflicting affiliation, and that it could make them a profit. So that's why we're playing this place in Chicago. Last year I was at the Chicago Theatre, and I love the Chicago Theatre. And I'm grateful for the shows I did there with the promoters and ticketing services that they use.
"The new version of his bill targets two areas of the secondary ticket market. First, it makes it a crime to use computer programs that circumvent online security procedures to allow brokers to snap up the best seats before ordinary fans have a chance. The bill also calls for the creation of a Justice Department task force to investigate these crimes.Last night's NJ setlist and more tour dates HERE.
When tickets for last night's concert -- Springsteen's first at The Rock -- went on sale in January, many Springsteen fans reported problems with the Ticketmaster website and said they were kicked off while a purchase was in progress. Later, Ticketmaster said it was attacked by these computer programs and that interrupted many fans' attempts to purchase seats.
In addition, the revised bill would establish protections for consumers using the increasingly popular "paperless tickets," which hamper the resale of tickets but also can inconvenience consumers. It would also require that a refund be made up to two weeks before the event and prohibits fees on the first transfer of the tickets." [NJ.com]
"I think I want to cry and die all the weeknd tickets are sold out" - Tasama TAH-SA-MA
Weeknd tickets being scalped via Instagram...
Not since... Kraftwerk, have we seen a ticket as in demand as the one that will get you into one of the just-announced Weeknd shows. Many people that got shut out are very upset, and some (like us right now in this post), are writing about it.
The San Francisco Weekly points out that one alleged woman is allegedly offering sex for Weeknd tickets on Craigslist, though some quick searching reveals that the artful naked picture posted with the ad belongs to "Julia S From FEMJOY" (who happens to be posing in the Tyrolese Alps) (NSFW). Of course it is possible that Julia S is a huge Weeknd fan currently residing in or near San Francisco. Or maybe the offer is real, but just not the picture.
Meanwhile the Weeknd plays his/their first show Sunday at Coachella (which starts streaming online for those of us not there, momentarily)
In the Opinion Pages of the NY Times today, Albert A. Foer, "a lawyer formerly with the Federal Trade Commission [who] is president of the American Antitrust Institute," writes that:
AT this moment, all over the United States, consumers are buying tickets to games, concerts and other live events under the impression that they have the right to give away, donate or resell the tickets they purchase. They assume that they can do so whenever and with whomever they wish and (as long as they don't violate the few remaining laws against scalping) at whatever price they choose.Read the whole article at the NY Times, including the part where he admits that "The American Antitrust Institute, of which I am president, received a modest contribution, in the form of sponsorship of a conference last year, from an advocacy group financed in part by StubHub."
But those consumers may be mistaken. In recent years ticket sellers, along with promoters, producers, artists and sports teams, have increasingly taken a new approach to selling tickets. This approach, marketed in the name of innovation, convenience and protecting purchasers, restricts those fundamental freedoms long rightly taken for granted.
The practice is so-called paperless ticketing...
"This week a new nonprofit group, the Fans First Coalition, announced itself with a mission of protecting ordinary consumers from predatory ticket scalpers. The group appeared to have broad support from the industry, including prominent artists like R.E.M., the Dixie Chicks, Maroon 5 and Jennifer Hudson.
What fans might not know is that the coalition is financed by Live Nation Entertainment, the parent company of Ticketmaster, and that it has grown out of a lobbying fight between Live Nation and StubHub, the biggest legal online ticket reseller, over control of the multibillion-dollar secondary ticketing market." [NYTimes]
As previously mentioned, tickets to the four LCD Soundsystem shows at Terminal 5 go on sale Tuesday, but now we also know the exact time, price, openers, and a lot of special rules. LCD says:
basic bullet points to know:It's awesome the band is going out of its way to stop scalpers, though unfortunately this is a key statement: "please come to the venue early on show nights - the line for entry may be long.", There's also no mention of a way to give your tickets to someone else if you can't make it that night, and I'm not sure how someone without a credit card in their name can get tickets. Also, as they point out - there's no way to get tickets without fees now. That all said, this is not a new debate, but which way would you prefer?
-monday and tuesday, march 28 & 29 will feature liquid liquid.
-wednesday and thursday, march 30 & 31, will feature shit robot live.
-tickets for all four terminal 5 shows (march 28/29/30/31) will go onsale via ticketmaster at 9.00am on tuesday 22nd.
-there is a two ticket per person limit.
-the cost of a ticket is $40.00. ticketmaster charges will be $6.90 plus $2.05 per order handling fee. (that's the best we could get, apparently)
-(as an attempt to avoid the "secondary market") there will be no hard tickets. the only way to get in to terminal 5 on the nights of the shows will be to show i.d. at will call and then immediately enter the venue.
-we're told that ticketmaster will also sweep the online purchases daily and delete any duplications from potential scalper bots. (please come to the venue early on show nights - the line for entry may be long). if the tickets for the shows don't sell out very quickly, we'll stop the duplicate ticket thing and allow people to buy tickets for multiple nights. (just want to make sure all who want to go get a ticket before "multiples", if that makes any sense).
-oh... and we can't do a walk-up ticket buy at the mercury lounge box office this time (w/o ticketmaster fees) because those are only the hard tickets, which can be sold afterwards. (yes, i asked about putting names on the hard tickets.)
-more important: we're as bored of this ticket stuff as you are, so let's just have fun a few last times, and then get some food! 2 more liquid liquid shows! the new york debut of mr. shit robot live, maybe featuring some guests! loudness and lights! fancy stuff!
Liquid Liquid is also opening the MSG show.
" Gov. Paterson is going nuclear in the political fight over New York's now-expired ticket scalping law. The state's 2007 scalping law, which removed price caps on the resale of tickets, expired Saturday.
As a result, Paterson is firing off a letter to 56 ticket brokers, including StubHub, reminding them a more restrictive law passed in the 1920s is back in effect. According to Paterson aides, that law prohibits the selling of tickets for more than $2 above face value.
And it prohibits primary sellers like Ticketmaster from tacking on service and delivery fees.
"Ticket resellers must act in accordance with the laws of New York State," the Paterson administration says in a copy of the letter, obtained by the Daily News." [Daily News]
Fake Lady Gagas
"Nina Liotta bought what she thought was a legitimate pair of tickets to Lady Gaga's sold-out July 9 concert at Madison Square Garden, according to news channel Fox 5 (video embedded below). Only after the cash transaction occurred -- totaling $300 -- did Liotta notice that the tickets were fakes." [Ticket News]Fox News video below...
"An Arizona woman who bought, what turned out to be, counterfeit Phoenix Coyotes playoff tickets helped police nab the suspected scalper with a picture of his license plate.In the guy's apartment, they found other fake tickets including some for a Brooks & Dunn concert... The video news report is below...
Mari Alfaro discovered the tickets for sale on Craigslist, and after meeting up with the alleged scalper, Mario Cox, she bought them for $200. But, according to a report on KTVK-TV, Alfaro had a funny feeling about the transaction, so before Cox could drive off she snapped a photo of his license plate." [Ticket news]
"It's disgraceful that this situation went on for as long as it did, depriving fans of seeing performers whom they support," said Camille DeSantis, a New Yorker still steaming she was shut out of an online sale of Ringo Starr tickets at Radio City Music Hall.
"Four Nevada men who called themselves the Wiseguys were busted Monday for hacking into online ticket sellers like Ticketmaster and illegally grabbing up prime seats for concerts, ball games and Broadway shows.
The massive conspiracy - which allegedly netted the men $25 million between 2002 and 2009 - blocked ordinary fans from buying tickets, forcing them to turn to scalpers and price-gouging ticket brokers, officials said.
"The public thought it had a fair shot at getting tickets to these events, but what the public didn't know was that the defendants had cheated them out of that opportunity," said U.S. Attorney Paul Fishman, unsealing a 43-count indictment in New Jersey.
Wiseguys Tickets was charged with using a computer program to virtually muscle to the head of the line when an online sale began." [Daily News]
From: Bob Lefsetz
To: Nathan Hubbard
Is this true? That buyers of DMB and Phish tickets at livenation.com were redirected to coasttocoast.com?
From: Nathan Hubbard
Sorry, been traveling.
No it's not to my knowledge. Have not had fan complaints about this and we monitor issues in the email and call center hourly. We DID find out that a couple of these broker sites including gotthetix.com were using the Live Nation name in their Google ads and displaying the ads when someone searched "Live Nation." This happened in late June. We filed a trademark complaint with Google soon after. But no redirect from the buy button.
We do of course know that many brokers get their tickets using bots that vault them to the front of the line. It sucks for us (we have to build a costly infrastructure that can essentially handle an attack), and more importantly it sucks for the fan (lack of available inventory). We continue to work on technologies that thwart these efforts, and dynamic pricing to address the underlying economic reasons why the secondary market exists.
Thanks for highlighting the great stuff NIN does via Musictoday (part of Live Nation Ticketing). These really are the two options to address the issue; restrict transferability and ask the fan to jump through a few hoops to prove their identity, or price the tickets at what the market is willing to pay. They aren't mutually exclusive
Once infamous -- and in many places illegal -- the reselling of tickets for profit has gone mainstream. Accelerated by the Internet and changes in state laws across the country, it is now a multibillion-dollar business serving consumers who want that last-minute ticket to Taylor Swift or "Wicked."The above picture by Dominic Bugatto accompanied the Times article. Transparent maybe, any less horrible?
"The days of scalping sounding like drug dealing in a dark alley are gone," said Randy Phillips, chief executive of AEG Live, whose deal for Michael Jackson's 50-night engagement in London included a partnership with a ticket reseller. "It's all aboveboard. It's very transparent now." [NY Times]
"Rep. Bill Pascrell (D-8th Dist.) will announce federal legislation intended to overhaul the concert ticket industry and improve fans' chances of scoring tickets to their favorite acts.Chuck Schumer is also introducing similar legislation, and the NY Times posted some thoughts on that.
The BOSS ACT (Better Oversight of Secondary Sales and Accountability in Concert Ticketing) [which is a clever acronym based on Bruce Springsteen's nickname] will require primary ticket sellers to disclose the number of tickets available for sale to the public and the number held back for fan clubs, presales and artist allocations, Pascrell told The Star-Ledger.
The bill would also prohibit brokers from purchasing tickets during the first 48 hours of the primary sale. It also makes it illegal for any primary ticket seller, promoter, artist or their employees to resell tickets to events they are involved in at more than their face value." [The Star Ledger]
SelectATicket - today (Monday) 10:02 a.m.
" Nobody expected that getting tickets for Bruce Springsteen concerts this fall would be easy. There have been ticket scams in the past, and this time he was offering the chance to witness the "wrecking crew" bring a finale to the old Giants Stadium in New Jersey before the place is demolished early next year. The tickets were supposed to go on sale at 10 a.m. Monday. Instead, tickets appeared on the Internet a week ahead -- ghost seats costing up to $1,300 apiece.
Last week, New Jersey's attorney general, Anne Milgram, filed charges against three companies for selling the phantom tickets (including some for sections that do not exist). "It's plain fraud," she said.
Across the river in New York, where fans routinely face huge markups in the resale market, ticket scalping is basically legal. The state once capped these markups, but lawmakers got rid of that restriction two years ago, and on Monday, Albany is expected to renew the ticketing free-for-all for another year. One reason is that, somehow, a study of this looser market was never finished in Albany. Also, a lot of money has been spread around by lobbyists who want the law to stay just as it is...." [NY Times]
NIN @ the 2009 Virgin Fest (more by Bao Nguyen)
A letter from Trent below...
Smashing Pumpkins @ United Palace (more by Chris La Putt)
Ticketmaster Entertainment Inc was hit with a C$500 million ($410 million) lawsuit in Canada on Monday, alleging the company broke the law by reselling tickets at inflated prices.
A Toronto man who tried to buy two tickets to a November 2008 concert by the band Smashing Pumpkins alleges Ticketmaster's website said none were available, but redirected him to the website of the company's TicketsNow resale unit...
...The suit mirrors complaints in the United States that people trying to buy tickets to singer Bruce Springsteen's current tour were redirected to Ticketmaster's TicketsNow site, where they were available at much higher prices. [Reuters]
In a victory for IAC/InterActiveCorp's Ticketmaster, a federal court ordered a maker of software used by ticket brokers to pay more than $18 million to the world's dominant ticket seller.
Last year, Ticketmaster sued Pittsburgh-based RMG Technologies Inc. for creating software that allowed its users to gain access to tickets via the Internet much more quickly than average customers of Ticketmaster.com.
Ticketmaster said the RMG software violated its terms of service and other rights by automatically circumventing controls designed to verify that a given user was a real person. That allowed brokers to inundate Ticketmaster's system with thousands of requests for seats when popular events went on sale, "in effect allowing them to cut in line," according to Ticketmaster. [Wall Street Journal]
Paperless ticketing is the only purchase option for this tour.
You will not receive paper tickets for this event. At the time of entry, you must present the credit card used to purchase your tickets as well as a valid photo ID (such as driver's license, state ID or passport). Your entire party must enter the venue at the same time. Tickets are non-transferable.
and they look a little something like this*....
* the person who sent this to me got a little creative to protect their own identity
Were you on line? Here are a few quotes from the comments:
"I GOT TWO TICKETS. THANK YOU!!!!Tickets are still available for their much larger MSG show. Some pics of the Irving Plaza line below....
Got there @ 2AM for the fun :)" [Oliver Klein]
"Got two tickets - got there at around 6:00 am, was 141st in line." [Marlow]
"got there 8:30 and got shut out with at least 100 people in front of me." [Anonymous]