Entries tagged with: tickets
"Rep. Bill Pascrell (D-8th Dist.) will announce federal legislation intended to overhaul the concert ticket industry and improve fans' chances of scoring tickets to their favorite acts.Chuck Schumer is also introducing similar legislation, and the NY Times posted some thoughts on that.
The BOSS ACT (Better Oversight of Secondary Sales and Accountability in Concert Ticketing) [which is a clever acronym based on Bruce Springsteen's nickname] will require primary ticket sellers to disclose the number of tickets available for sale to the public and the number held back for fan clubs, presales and artist allocations, Pascrell told The Star-Ledger.
The bill would also prohibit brokers from purchasing tickets during the first 48 hours of the primary sale. It also makes it illegal for any primary ticket seller, promoter, artist or their employees to resell tickets to events they are involved in at more than their face value." [The Star Ledger]
SelectATicket - today (Monday) 10:02 a.m.
" Nobody expected that getting tickets for Bruce Springsteen concerts this fall would be easy. There have been ticket scams in the past, and this time he was offering the chance to witness the "wrecking crew" bring a finale to the old Giants Stadium in New Jersey before the place is demolished early next year. The tickets were supposed to go on sale at 10 a.m. Monday. Instead, tickets appeared on the Internet a week ahead -- ghost seats costing up to $1,300 apiece.
Last week, New Jersey's attorney general, Anne Milgram, filed charges against three companies for selling the phantom tickets (including some for sections that do not exist). "It's plain fraud," she said.
Across the river in New York, where fans routinely face huge markups in the resale market, ticket scalping is basically legal. The state once capped these markups, but lawmakers got rid of that restriction two years ago, and on Monday, Albany is expected to renew the ticketing free-for-all for another year. One reason is that, somehow, a study of this looser market was never finished in Albany. Also, a lot of money has been spread around by lobbyists who want the law to stay just as it is...." [NY Times]
Today, Live Nation announced that it's dropping service fees on more than five million lawn tickets and hundreds of concerts, helping add value and save money for fans throughout North America. The 24 hour event makes June 3rd the biggest one day sale in concert business history.
"No Service Fee Wednesdays," kick off June 3 at 12:01 a.m., offering fans some of the lowest prices of the summer with no ticket service fees on any LiveNation.com-ticketed amphitheater show, and only at www.LiveNation.com.
Throughout the rest of the summer, Live Nation becomes Free-Nation, as it offers a variety of "No Service Fee Wednesdays" specials at www.LiveNation.com, making Wednesday the biggest day of the week for savings on concert tickets for hundreds of shows and millions of fans.
"Summer concerts are a great escape in these tough times," said Michael Rapino, President and Chief Executive Officer of Live Nation. "Starting this Wednesday, Live Nation and the world's top artists are making it less expensive for fans to see their favorite bands by waiving service fees on over five million tickets at www.LiveNation.com. We wanted to do something that had never been done before and "No Service Fee Wednesdays" provide incredible value to millions of music fans to attend the hottest concerts this summer."
Tickets for "No Service Fee Wednesdays" go on sale at 12:01 a.m. local time on June 3, 2009 at www.LiveNation.com. This promotion is not valid in combination with other special pricing offers and is subject to availability.
"Ticketmaster faces a Judiciary Committee hearing on Tuesday about its plan to merge with Live Nation, but at least the company managed to resolve its conflict with the state of New Jersey just before the hearing takes place.Wired further points out that the hearing will be webcast starting at 2:30pm EST.
Bruce Springsteen's home state settled with the ticketing giant after fans filed thousands of complaints that Ticketmaster gouged them and others by directing them to its secondary ticketing market, TicketsNow, which offered tickets marked-up hundreds or even thousands of dollars above their asking price on the first day in which they were available.
As penance, the company paid New Jersey $350,000 and promised to compensate approximately 2,200 people who were overcharged as part of the flap, according to the Wall Street Journal (whose article can't be read without a subscription). Their means of compensation is a bit odd; out of those 2,200 disgruntled Springsteen fans, 1,000 will be entered in a random drawing to receive permission to purchase two tickets to another show on the tour without having to pay Ticketmaster's notoriously onerous convenience fees (so that's how you avoid those fees: by winning a lottery?).
In addition, Ticketmaster must erect a better wall between its primary and secondary ticketing businesses and must prove that it is selling its tickets first to the primary market, as opposed to injecting them directly into TicketsNow, whose auction style bidding generally results in higher prices.
Barry Diller, CEO of Ticketmaster, originally pinned blame for the foul-up on Visa. The company later clarified the problem was with its credit card billing system in general, which was overloaded by consumer interest in these shows -- never underestimate the popularity of Bruce Springsteen in the tri-state area.
Top brass from Ticketmaster and Live Nation will appear in a Justice Department hearing on Tuesday to determine whether they should be allowed to merge, called "The Ticketmaster/Live Nation Merger: What Does it Mean for Consumers and the Future of the Concert Business?" [WIRED]
FORBES: Then what are the challenges for the next five to 10 years?The interview, done by Forbes in light of the Ticketmaster/Live Nation deal, goes on to discuss Radiohead, U2, festivals, ticket prices, Coldplay, The Jonas Brothers, and Katy Perry.
AEG's Randy Phillips: In 2009 and 2010, our biggest challenge is the economy. I'm waiting for the other shoe to drop. I put two tours on this year--Britney Spears and Taylor Swift--and they both blew out. However, at some point this massive unemployment is going to bite us. I think it's going to happen around June or July, when we start to put tickets on sale for the summer. We're trying to determine what level of staffing and overhead we need for a decreased business model. That's the biggest short-term challenge.
FORBES: What about long term?
Randy Phillips: My biggest concern honestly past the economy is where the headliners of tomorrow are going to come from. That's scary. The record industry has so many of its own problems in terms of sales of music and how to make money on it, so they're not really breaking acts at the rate we're used to. At some point, supply and demand is going to catch up to us. The sweet spot in touring going forward is going to be the 5,000- to 7,000-seat theaters. I think the consumer would rather spend more money on something that means something to them in a more intimate setting.
alternate headline: Bruce Springsteen fans more mad at Ticketmaster than Phish fans were at Live Nation...
You may have noticed that sometimes when you try to buy a ticket at Ticketmaster, you are instead redirected to TicketsNow which is a scalper site owned by Ticketmaster. In turn, TicketsNow will offer to sell you the same exact tickets for a higher price. Ticketmaster describes it like this...
TicketsNow provides consumers access to live entertainment event tickets, no longer available via primary distribution channels, through its leading online marketplace where buyers and sellers meet in open exchange.The potential shadiness involved there is pretty obvious, as a NJ politician pointed out in a letter he wrote to the federal government this week...
Tickets listed on TicketsNow come from licensed brokers, as well as from individual sellers. All tickets listed on TicketsNow are 100% authentic or your money back.
A New Jersey congressman has asked the federal government to investigate allegations that tickets to two Bruce Springsteen concerts were diverted to a ticket resale agency moments after they went on sale Monday morning.The Superbowl (halftime show) was Sunday, Bruce tickets went on sale Monday, and the above letter was in the papers on Wednesday (yesterday). In no time, both Ticketmaster and Bruce Springsteen personally responded with letters of their own...
Rep. Bill Pascrell (D-8th Dist.) said his constituents complained that Ticketmaster, the primary ticket seller for the concerts, said tickets were sold out and directed consumers to its subsidiary, TicketsNow, a secondary marketplace where tickets were being offered for resale at three and four times the cover price.
Pascrell wrote a letter yesterday to the Federal Trade Commission and the antitrust division of the Justice Department asking them to "investigate the relationship between Ticketmaster and TicketsNow to ensure that the procedure for purchasing tickets remains fair to the average consumer."
"There is a significant potential for abuse when one company is able to monopolize the primary market for a product and also directly manipulate and profit from the secondary market," he wrote. "The speed with which tickets were made available on Ticketmaster's official resale site raises questions about whether TicketsNow brokers were given preferential treatment." [NJ.COM]
Ticketmaster Entertainment Inc. and Live Nation Inc. are close to a merger, people familiar with the matter said, in a deal that would consolidate two of the most powerful forces in the music industry under one roof.Crazy. I'm guessing if it goes through, Live Nation would go back to selling tickets on Ticketmaster. That would also be weird since many of Live Nation's competitors use Ticketmaster and Ticketweb to sell tickets (Bowery Presents and AEG for instance).
The combined company would be called Live Nation Ticketmaster, and would merge the world's biggest concert promoter with the world's dominant ticketing and artist-management company. The resulting firm would be able to manage everything from recorded music to ticket sales and tour sponsorship. It could package artists in new ways, for example, allowing corporations such as a cellphone provider to sponsor a concert tour and to sell an exclusive download of a song.
Because it would be so vertically integrated, the new company would also be able to muscle out competing concert promoters and have more power to dictate ticket prices to consumers.
The boards of both companies have yet to approve the all-stock merger, these people said. Terms of what these people described as a merger of equals have yet to be worked out. It was unclear last night which company would be acquiring the other. Live Nation's market capitalization, at $390 million, is slightly higher than Ticketmaster's $351 million. But the concert promoter has more debt and less cash.
Sticking points remain to any deal. Because a merger would concentrate so much power in the music industry under one company, it would require review by antitrust authorities. The deal, which wouldn't entail any exchange of cash, could be announced as early as next week, these people said. [Wall Street Journal]
"Former Live Nation executive Michael Cohl made news last week when according to Pollstar, he reportedly sold about forty percent of his shares in the company worth an estimated $1.73 million. The move comes after a $19 million loss Live Nation suffered in December when U2 exercised its right to have the company buy back shares it paid the band, dealing a new blow to investor confidence in the entertainment and ticketing company. Cohl resigned as chairman of the company in June 2008."Anybody that spent any time on Live Nation's clunky website in the months leading up to, and during, their recent swtichover to selling their own tickets probably could have predicted this. Nobody loves Ticketmaster, but at least they, after years of experience, know what they're doing. The above slightly-altered screenshot was taken shortly after tickets went on sale this morning for Phish's 2009 summer tour. I tried it after reading some of the reactions people were leaving in the comments...
[IT Business Net]
"Wow LIVE NATION IS WORST THAN TICKETMASTER! Anyone have luck?" [Anonymous]
"TOTAL LAME, I was on the screen, pressed reload at 10:00 and haven't been able to get on livenation since." [Anonymous]
"I got to the point where I put my ticket request in and then the security code and then it crashed. What a joke." [Anonymous]
"Same thing just happened to me! Never thought i'd ever say this, but i want ticketmaster back!" [Anonymous]
"So much for the big Live Nation ticket website. What a joke. Come back ticketmaster, all is forgiven" [Anonymous]
"Live Nation Ticketing is live. The bulk of the world's largest promoter's 10-year contract with Ticketmaster has expired and the company has now launched its in-house ticketing company.If you've started to notice you can't find something on sale on Ticketmaster, for a show at Irving Plaza for instance, that's maybe why.
"Anytime you have a major rollout, you hold your breath and hope there are no major glitches," Live Nation CEO of global music Jason Garner tells Billboard. "We went live over the [holiday] break and I didn't hear one complaint from anybody about the system."
Garner admits the rollout was "pretty complex, only because we had a bunch of events that had to be transferred from Ticketmaster over to Livenation.com. The rollout went as flawlessly as we could have hoped. I think in general you'd have to call it a major success."
The bulk of the events transferred from Ticketmaster to Livenation.com so far are club shows, as existing ticketing contracts remain in effect for most larger indoor venues. "What we went live with was our own venues, and no amphitheater shows are up yet," Garner points out. "So it was a bunch of small club shows, which in many ways is more difficult because of the volume."
As the launch moves forward, Garner says the primary facet of Live Nation controlling its own inventory is flexibility. "Our goal is always to have a system built around being able to satisfy what the artists and fans want," he says. "We realize in this economy the guy that gets creative and thinks outside the box on ways to create new revenue is going to win. It's about creating new music products for the fan."....
....It is likely that more Live Nation tickets will be priced "all-in" as opposed to service charges being added on. "We're trying to strip the structural rules off and say to artists, 'How do you want to reach your fan? All-in price, status quo, a lower service charge on the lawn? We're just trying to be real flexible and keep options open so we can serve artists," Garner says." [Billboard]