not so Fun Fun Fun for many stuck in FFF Fest lines on Friday
FFF Fest lines yesterday (via)
Austin's Fun Fun Fun Fest kicked off in earnest yesterday (11/7) with such bands as Judas Priest, Alt-J, Dinosaur Jr, DFA 1979 and more. But Friday wasn't all fun fun fun. A large amount of attendees had trouble getting in due to very long lines and waits of three hours or more for will call. The fest apologized on Facebook:
Today many of our fans experienced significant delays with the check-in process due to a significant single wave of unexpected demand.
As you know, Fun Fun Fun was displaced from its former location in 2013 and was forced to create a completely new layout and process due to the renovations at Auditorium Shores. This dynamic alone creates challenges for staff and customers alike.
Since 2006, FFF has operated under a strict no refund policy, which remains today. Knowing this, we found it unacceptable to allow our loyal fans to miss their favorite artists, simply because of a delayed check-in process. So, we decided to take drastic measures to address this, by allowing the remainder of the line into Fridays nights show regardless of the check-in process. We did this in consultation and with the blessing of City of Austin officials. Ultimately, our primary concern is always safety in the line, safety in the fest, and safety on the way home - so we needed to coordinate with all parties to make sure this was a smart and effective solution.
We would like to personally apologize for any delays that our fans experienced today, and would like to thank everyone for their patience as we adjust to this new location for FFF.
The also offered some hopeful solutions for the rest of the Fest:
Queue (The FFF ticketing partner) will keep the box office open after the festival tonight to assist any customers still needing credentials for the weekend and for Nites.
The box office will open tomorrow at 8am for early check in, customer service, and questions and answers.
Now that we have identified the problem and allocated resources to fix it, we are confident that tomorrow's lines will be back to normal.
Please share this with your friends so everyone can stay informed. Thanks y'all.
It seems like it's working, reports were there were no lines as of noon today. Saturday's lineup (11/8) includes Modest Mouse, Nas, First Aid Kit, The New Pornographers and lots more. We'll have pictures and recaps of FFF soon.
In the meantime, follow along on BV Austin's instagram.