“They strive to put fans first, and that the people [they] care most about are the fans,” Oliver said about Ticketmaster. “And yet, as anyone who has ever bought from them knows, that’s generally not the feeling you get when you’re dealing with them.”
”While we cannot guarantee all event organizers will offer refunds on their rescheduled events, we anticipate the vast majority will make a refund window available once new dates have been determined,” Ticketmaster writes.
It was already reported earlier this year that Madison Square Garden has begun using facial recognition technology for security reasons. Now, it appears that Ticketmaster and Live Nation may want to use the tech for ticketing too...
Songkick “will bow to pressure from Live Nation and Ticketmaster and complete the shutdown of all ticketing operations,“ its founder said in a statement. Facebook is now also officially scanning Bandsintown for concert listings.
Last year, it was revealed that Ticketmaster was giving away millions of free tickets to compensate customers, after a $400 million class-action lawsuit that dates back to 1999 was settled. Now another huge batch of free tickets are being given away.